JOB DESCRIPTION

We are seeking talented applicants with prior customer service experience to join our Commercial Lines Team! Capital Gate Insurance is a proud woman-owned business that opened doors in 2011 as an Auto & Home Insurance Brokerage. Fast forward 10 years and Capital Gate Insurance is now a leader, not only in the Auto and Home Insurance industry, but also in the Business Insurance industry! Since the start, we have consistently expanded and continue to do so, creating many opportunities for advancement within our organization. Join our team today!

BENEFITS

• Capital Gate Insurance will assist with schooling and training for entry level positions as needed
• In-office required, however, work from home is available when needed
• Ability to learn and advance within
• Working with a company that has over 30+ carriers/markets
• 401k/401k matching
• Dental Insurance 
• Health Insurance
• Paid time off
• Parental leave
• Vision Insurance

JOB TYPES

Full-time, Contract

RESPONSIBILITIES 

• Answering general and underwriting questions
• Quoting and rating endorsements on accounts
• Completing necessary applications for insurance
• Performing customer follow-ups
• Processing renewals and remarkets
• Issuing certificates of insurance
• Assist clients with making general insurance policy changes
• Manage customer service requests and policy adjustments
• Handle customers' accounts and process payments
• Respond to complaints and resolve issues while upholding customer contentment and the preservation of the company’s reputation
• Work with account executives to process changes in coverages or premiums
• Work with insurance carriers to process requests in a timely manner

SKILLS

• Proven experience in a customer service role or as an account manager
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Enthusiastic and passionate
• P&C Personal Lines Insurance experience

*This agency is very busy and offers long-term growth potential to team members. Applicants MUST have a high level of comprehensive competency and the ability to focus and complete tasks with accuracy through to completion.

SHIFT

• 8 hour shift (Monday to Friday)
• In office (Albany, NY)
• COVID-19 considerations as needed
• Ability to reliably commute or planned relocation before starting work required

SALARY

From $41,600 - $62,000 per year

EDUCATION

Associate degree (preferred)

EXPERIENCE

Customer service: 1 year (Preferred)

JOB DESCRIPTION

Capital Gate Insurance is seeking talented applicants with prior customer service experience to join our Personal Lines Team! Capital Gate Insurance is a proud woman-owned business that opened doors in 2011 as an Auto & Home Insurance Brokerage. Fast forward 10 years and Capital Gate Insurance is now a leader, not only in the Auto and Home Insurance industry, but also in the Business Insurance industry! Since the start, Capital Gate Insurance has consistently continued to expand, creating many opportunities for advancement within our oganization. Join our team today!

BENEFITS

• Capital Gate Insurance will assist with schooling and training for entry-level positions as needed
• In-office required, however, work from home is available when needed
• Ability to learn and advance within
• Working with a company that has over 50+ carriers/markets
• 401k/401k matching
• Dental Insurance 
• Health Insurance
• Paid time off
• Paid training
• Tuition reimbursement 
• Parental leave
• Vision Insurance

JOB TYPES

Full-time, Contract

RESPONSIBILITIES 

• Handle customers' general and underwriting questions
• Quote and rate account endorsements
• Complete necessary applications for insurance
• Complete all service requests
• Follow-up with customers to ensure timely receipt of policies or changes
• Process renewals and remarkets
• Issue certificates of insurance
• Assist clients with making general insurance coverage changes to their policies
• Manage customer service requests and policy adjustments
• Explain coverage details and assist with claim questions
• Handle customers' accounts and process payments
• Remain in frequent contact with the clients to thoroughly understand their needs
• Respond to complaints and resolve issues to uphold customer contentment and the preservation of the company’s reputation
• Work with account executives to process changes in coverages or premiums
• Work with insurance carriers to process requests in a timely manner

SKILLS

• Proven experience in a customer service role or as an account manager
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Enthusiastic and passionate
• P&C Personal Lines Insurance experience

*This agency is very busy and offers long-term growth potential to team members. Applicants MUST have a high level of comprehensive competency and the ability to focus and complete tasks with accuracy through to completion.

SHIFT

• 8 hour shift (Monday to Friday)
• In office (Albany, NY)
• COVID-19 considerations as needed
• Ability to reliably commute or planned relocation before starting work required

SALARY

• From $40,000 - $62,000 per year

SUPPLEMENTAL PAY TYPES

• Bonus pay
• Commission pay

EXPERIENCE

Customer service: 1 year (Preferred)

JOB DESCRIPTION

Capital Gate Insurance is seeking talented applicants with prior sales experience to join our Commercial Lines Insurance Sales team! Capital Gate Insurance is a proud woman-owned business that opened doors in 2011 as an Auto & Home Insurance Brokerage. Fast forward 10 years and Capital Gate Insurance is now a leader, not only in the Auto and Home Insurance industry, but also in the Business Insurance industry as well. Since our start, Capital Gate Insurance has consistently continued to expand, creating many opportunities for advancement within our oganization. Join our team today!

BENEFITS

• Assigned a team of CSR's to process all of your backend busy work
• Capital Gate Insurance will assist with schooling and training for entry-level positions
• In-office required, however, work from home is available when needed
• Ability to build a book of business
• Working with a company that has over 50+ carriers/markets
• Additional commission paid
• Additional bonuses paid
• 401(k)/401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Employment opportunities are customizable as this is a sales position. Pay is based on commission along with the ability to earn additional rewards and bonuses throughout the year. Capital Gate Insurance gives you the ability to build a book of business and share in the company's growth!

JOB TYPES

Full-time, Contract

RESPONSIBILITIES 

• Handle customers' general and underwriting questions
• Quote and rate proposals on accounts
• Complete necessary applications for insurance and submit to appropriate carriers
• Follow-up with customers to ensure timely receipt of policies and/or quotes
• Process renewals and remarkets
• Issue certificates of insurance
• Assist clients with making general insurance coverage changes to their policies
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers’ dedication
• Remain in frequent contact with clients in order to thoroughly understand their needs
• Respond to complaints and resolve issues to uphold customer contentment and the preservation of the company’s reputation
• Negotiate agreements and keep records of sales and data

SKILLS

• Proven experience in a customer service role or as an account manager
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Enthusiastic and passionate
• P&C Personal Lines Insurance experience
• MUST HAVE P&C Insurance License to apply or meet criteria with strong interest to work in the insurance field

*This agency is very busy and offers long-term growth potential to team members. Applicants MUST have a high level of comprehensive competency and the ability to focus and complete tasks with accuracy through to completion.

SHIFT

• 8 hour shift (Monday to Friday)
• In office (Albany, NY)
• COVID-19 considerations as needed
• Ability to reliably commute or planned relocation before starting work required

SALARY

$71,150.00 - $131,340.00 per year

SUPPLEMENTAL PAY TYPES

• Bonus pay
• Commission pay

EXPERIENCE

Insurance Producer License (Preferred)

JOB DESCRIPTION

Capital Gate Insurance is seeking talented applicants with prior sales experience to join our Personal Lines Insurance Sales team! Capital Gate is a proud woman-owned business that opened doors in 2011 as an Auto & Home Insurance Brokerage. Fast forward 10 years and Capital Gate Insurance is now a leader, not only in the Auto and Home Insurance industry, but also in the Business Insurance industry as well. Since the start, Capital Gate Insurance has consistently continued to expand, creating many opportunities for advancement within our oganization. Join our team today!

BENEFITS

• Assigned a team of CSR's to process all of your backend busy work
• Capital Gate Insurance will assist with schooling & training for entry-level positions
• In-office required, however, work from home is available when needed
• Ability to build a book of business
• Working with a company that has over 50+ carriers/markets
• Additional commission paid
• Additional bonuses paid
• 401(k)/401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Employment opportunities are customizable as this is a sales position. Pay is based on commission along with the ability to earn additional rewards and bonuses throughout the year. Capital Gate Insurance gives you the ability to build a book of business and share in the company’s growth! 

JOB TYPES

Full-time, Contract

RESPONSIBILITIES 

• Handle customers' general and underwriting questions
• Quote and rate proposals on accounts
• Complete necessary applications for insurance and submit to appropriate carriers
• Follow-up with customers to ensure timely receipt of policies and/or quotes
• Process renewals and remarkets
• Issue certificates of insurance
• Assist clients with making general insurance coverage changes to their policies
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers’ dedication
• Remain in frequent contact with clients in order to thoroughly understand their needs
• Respond to complaints and resolve issues to uphold customer contentment and the preservation of the company’s reputation
• Negotiate agreements and keep records of sales and data

SKILLS

• Proven experience in a customer service role or as an account manager
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Enthusiastic and passionate
• P&C Personal Lines Insurance experience
• MUST HAVE P&C Insurance License to apply or meet criteria with strong interest to work in the insurance field

*This agency is very busy and offers long-term growth potential to team members. Applicants MUST have a high level of comprehensive competency and the ability to focus and complete tasks with accuracy through to completion.

SHIFT

• 8 hour shift (Monday to Friday)
• In office (Albany, NY)
• COVID-19 considerations as needed
• Ability to reliably commute or planned relocation before starting work required

SALARY

$71,150.00 - $131,340.00 per year

SUPPLEMENTAL PAY TYPES

• Bonus pay
• Commission pay

EXPERIENCE

Insurance Producer License (Preferred)